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The medical industry is one of the last to fall prey to mobile consumerism. Patients expect a digital experience when it comes to their health. From the growth of patient review sites to telemedicine, read how physician executives can navigate this new world of patient satisfaction and healthcare delivery. 

What is technology's new role in the patient experience?

• Review how COVID-19 accelerates the need for new tech adoption
• Read what healthcare mobile apps are popular
• Examine the role of customer service in technology implementation